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The iGovPhil Project officially adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard. WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: https://www.w3.org/TR/UNDERSTANDING-WCAG20/ All iGovPhil Project services and content are currently moving towards WCAG Level A compliance. Work is being done to make the system fully compliant with this level. Accessibility Features Shortcut Keys Combination Activation Combination keys used for each browser. Chrome for Linux press (Alt+Shift+shortcut_key) Chrome for Windows press (Alt+shortcut_key) For Firefox press (Alt+Shift+shortcut_key) For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter) On Mac OS press (Ctrl+Opt+shortcut_key) Accessibility Statement (Combination + 0): Statement page that will show the available accessibility keys. Home Page (Combination + H): Accessibility key for redirecting to homepage. Main Content (Combination + R): Shortcut for viewing the content section of the current page. FAQ (Combination + Q): Shortcut for FAQ page. Contact (Combination + C): Shortcut for contact page or form inquiries. Feedback (Combination + K): Shortcut for feedback page. Site Map (Combination + M): Shortcut for site map (footer agency) section of the page. Search (Combination + S): Shortcut for search page. Press esc, or click the close the button to close this dialog box.
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PNPFS CITIZEN CHARTER
Certificate of FAs/PAD from Retirement Benefits
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Securing of Certificate of Compensation
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Reprinting and Authentication of BIR form No. 2316
Releasing of BIR Form No 2307
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PNPFS CITIZEN CHARTER
Certificate of FAs/PAD from Retirement Benefits
Certificate of Non-Payment of RHE
Securing of Certificate of Compensation
Securing of Certificate of Last Payment
Authentication of Certificate of Last Payment
Loan Deduction & CapCon Overpayment (walk-in)
Authentication of Payslip
Financial History
Issuance of Official Receipts
Issuance of Certificate of Phil Health Remittance
Issuance of Certificate of PAG-IBIG Remittance
Issuance of Certificate of GSIS Remittance
Reprinting and Authentication of BIR form No. 2316
Releasing of BIR Form No 2307
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