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Office or Division: |
Pension and Gratuity Section, Disbursement Division, PNP Finance Service |
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Classifications: |
Simple |
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Type of transaction: |
G2C – Government to Client |
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Who may avail: |
Declared Legal Beneficiary/ies listed in the PNP Pension Alphalist |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Authenticated Decree of Entitlement pages 1 & 2 |
LIPD, PNP Retirement Benefits and Administration Service (PRBS) |
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2. Notarized Affidavit of Undertaking |
PGS and accredited Financial Institutions (FIs) and Multi-Purpose Cooperatives (MPCs) |
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3. Death Certificate with official receipt |
Philippine Statistics Agency (PSA) |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1.Submit correct and complete requirements |
Receives and records the submitted requirements from FS message Center for documentation |
None |
3 minutes
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PGS Message Center Clerk, PDLIS Verifier |
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2
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Check the accuracy of data |
None |
10 minutes
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Action PNCO/ NUP Clerk, PDLIS Verifier |
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Notify lacking/ queuing number through email or sms |
None |
3 minutes |
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Photocopy of requirements |
None |
10 minutes |
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3. |
Validation in PDLIS, alphalist and deduction list of pensioners |
None |
20 minutes |
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Computation of loan deduction/capital contribution overpayment |
None |
45 minutes |
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Preparation of letter |
None |
12 minutes |
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QR code generation |
None |
3 minutes |
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Routing for signature of command group |
None |
2 days |
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4. |
D, PNPFS signature and approval |
None |
5 minutes |
D, PNPFS |
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Photocopying of signed and approved letter for file copy |
None |
3 minutes |
Action PNCO/ Clerk, PDLIS Verifier |
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5. |
Notify FI authorized representative of letter ready for pick up |
None |
3 minutes |
Action PNCO/ NUP Clerk, PDLIS Verifier |
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Letter of Refund shall be picked-up by authorized representative of accredited FIs and MPCs |
None |
Dependent on the availability of authorized representatives from FIs and MPCs |
Billing and Collection Representatives: AFPSLAI AMWSLAI, PSSLAI |
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Notify claimant regarding letters received by Fis/ MPCs |
None |
3 minutes |
Action PNCO/ NUP Clerk, PDLIS Verifier |
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TOTAL: |
None |
2 days and 2 hours |
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Philippine Standard Time