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Office or Division:

Pension and Gratuity Section, Disbursement Division, PNP Finance Service

Classifications:

Simple

Type of transaction:

G2C – Government to Client

Who may avail:

Declared Legal Beneficiary/ies listed in the PNP Pension Alphalist

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1.  Authenticated Decree of Entitlement pages 1 & 2

LIPD, PNP Retirement Benefits and Administration Service  (PRBS)

2. Notarized Affidavit of Undertaking

PGS and accredited Financial Institutions (FIs) and Multi-Purpose Cooperatives (MPCs)

3. Death Certificate with official receipt

Philippine Statistics Agency (PSA)

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submit correct and complete requirements

Receives and records the submitted requirements from FS message Center for documentation

None

 

3 minutes

 

PGS Message Center Clerk, PDLIS Verifier

2

 

 

Check the accuracy of data

None

 

10 minutes

 

Action PNCO/ NUP

Clerk, PDLIS Verifier

Notify lacking/ queuing number through email or sms

None

3 minutes

Photocopy of requirements

None

10 minutes

3.

Validation in PDLIS, alphalist and deduction list of pensioners

None

20 minutes

Computation of loan deduction/capital contribution overpayment

None

45 minutes

Preparation of letter

None

12 minutes

QR code generation

None

3 minutes

 Routing for signature of command group

None

2 days

4.

D, PNPFS signature and approval

None

5 minutes

D, PNPFS

Photocopying of signed and approved letter for file copy

None

3 minutes

Action PNCO/ Clerk, PDLIS Verifier

5. 

Notify FI authorized representative of letter ready for pick up

None

3 minutes

Action PNCO/ NUP Clerk, PDLIS Verifier

 

 Letter of Refund shall be picked-up by authorized representative of accredited FIs and MPCs

None

Dependent on the availability of authorized representatives from FIs and MPCs

Billing and Collection Representatives: AFPSLAI AMWSLAI, PSSLAI

 

Notify claimant regarding letters received by Fis/ MPCs

None

3 minutes

Action PNCO/ NUP

Clerk, PDLIS Verifier

TOTAL:

None

2 days and 2 hours